Britt Roarx is the Senior Claims Manager for Texas Roadhouse. Prior to joining Texas Roadhouse seven years ago, Britt worked in claim management with fast food restaurant chain Long John Silver’s Inc. and telecommunications firm BellSouth Corporation.
Texas Roadhouse started in 1993 and has since grown to be a top national family restaurant. Its story is simple “Legendary Food, Legendary Service.” To them, Legendary Service does not stop after a customer leaves their restaurant. It continues on and is clearly demonstrated in their risk management practices. Their care and concern for every employee and customer has been recognized by the industry numerous times and was most recently featured in Business Insurance. Marsh ClearSight is a proud partner of Britt and the Texas Roadhouse team.
“The reason we brought our claim system in-house and use Marsh ClearSight was because we wanted to be the best.”
Watch the video to see how Marsh ClearSight helped Britt and Texas Roadhouse achieve the clearest line of sight to their risks, safety, and claims.